How quickly must the City provide the requested records?
The Public Records Act does not contain a specific time limit for compliance with public records requests. Under the provisions of Chapter 119, Florida Statutes, the only delay in producing records "is the reasonable time allowed to retrieve the record, to review the record for exempt information, and redact those portions of the record which are exempt." Many factors determine the "reasonable" period of time in which the requested information can be provided: the nature of the request, the time involved in collecting and generating the requested information, the scope and volume of the material involved, the general accessibility of the records, the personnel required to process the request and information resources necessary to collect or generate the requested information. While every effort will be made to comply with public records requests promptly and in good faith, City of Pensacola Public Records Policy states that an initial acknowledgement to any public records request should be received within seventy-two (72) hours and will be processed in the order in which it is received.

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1. What is the Public Records Act?
2. What is a public record?
3. How do I make a Public Records Request?
4. How quickly must the City provide the requested records?
5. Are there any fees or special charges for Public Records Requests?
6. What types of records are exempt from the Public Records Act?