How did the city obtain my data?

You are either a current customer of Pensacola Energy, an employee or retiree of the city (all who are stored in the current database), an active applicant or recipient of Section 8 Housing assistance and/or a vendor of the city who supplied a social security number rather than an federal tax ID number.

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1. I received a letter in the mail about the cyberattack. Is this legitimate?
2. I received a letter and would like to take advantage of the free year of LifeLock Defender™. How can I do that?
3. I tried to activate my free year of LifeLock Defender™ using the access code in my letter, but it is not working. What should I do?
4. Was my financial and personal information compromised?
5. How did the city obtain my data?
6. What actions have been taken by the city in response to this incident?
7. Has anyone experienced fraud or theft as a result of this incident?
8. Why has it taken so long to notify me?