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PUBLIC INFORMATION:

Oct. 19, 2020

MEDIA CONTACT:

Kaycee Lagarde
klagarde@cityofpensacola.com


UPDATE: City Phone Line Issues

The City of Pensacola is continuing to experience issues with incoming phone calls today, Monday, Oct. 19. Callers may be unable to reach the following city phone lines until repairs are completed:
  • Pensacola Police Department and Pensacola Fire Department (911 is not impacted)
  • City Hall
  • City of Pensacola community resource centers
  • Public Works & Facilities
  • Pensacola International Airport
  • Pensacola Energy
  • Sanitation Services
Some phone lines are able to receive calls from cell phones, but not landlines. If callers are unable to reach the lines listed above from a landline, they may try calling from a cell phone. 

The City of Pensacola is working with the phone vendor to resolve the issue as soon as possible. 

Another notice will be sent when the issue has been resolved. 


For more information or general questions, email pio@cityofpensacola.com. To stay informed about what's happening with City of Pensacola government, sign up for email or text notifications through Notify Me or follow @CityofPensacola on social media.

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222 West Main Street, Pensacola, FL 32502

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