Residents Encouraged to Complete Annual City of Pensacola Satisfaction Survey

The City of Pensacola's annual resident satisfaction survey is now available online for city residents, with new questions this year about additional amenities citizens would like to see in the city, economic development, recycling services, downtown Pensacola, and more. 

All City of Pensacola residents are encouraged to participate in the survey and provide the city with valuable feedback on city services and priorities.

The survey deadline is Friday, Sept. 15. Residents should also receive a postcard in the mail prompting them to complete the survey. 

The survey asks residents about their satisfaction with a variety of city services and facilities, including street lights, sidewalks, neighborhood safety and more, also prompting participants to rank their top priorities for the City of Pensacola. 

“Feedback is an essential part of government, as it allows us to learn more about the priorities and concerns of our citizens,” Mayor D.C. Reeves said. “This is an opportunity for residents to provide their input and contribute to data used to improve and enhance the City of Pensacola and the services we provide to our residents.”

The city's annual survey is being conducted by the University of West Florida Haas Center. All data obtained from participants will be kept confidential and will only be reported in an aggregate format (by reporting only combined results and never reporting individual ones). 

Only residents within City of Pensacola limits may complete the survey. Responses will be used to help the city balance priorities and improve services to maintain a high quality of life for Pensacola residents.