Residents Encouraged to Use 311 for Easy Access to City Services

The City of Pensacola reminds and encourages residents to take advantage of Pensacola 311 as their single point of contact for a variety of non-emergency city service requests, including Sanitation Services, drainage or roadway issues, Code Enforcement and much more.

Citizens have three easy ways to contact 311:

By phone: Simply dial 311
Online: Visit the 311 page on the City of Pensacola website
Mobile app: Download the Pensacola 311 mobile app, available for iPhone/iPad, Android and Blackberry
By email: Email 311@cityofpensacola.com

Pensacola 311 is designed to handle non-emergency issues only within City of Pensacola limits. Once a request is made using 311, citizens can track the progress of their request from start to finish, with a direct line of communication between the requester and City of Pensacola staff.

Some examples of requests or issues that may be reported to 311 include:

Potholes or other city roadway issues
Overgrown properties or other Code Enforcement issues
Tree limbs or debris in the street
Litter in city parks
Flooding or drainage issues
Garbage, recycling or yard trash collection issues
Inspections, building permit, or planning & zoning questions
ADA requests
Parking issues
General questions
And more!

To learn more about Pensacola 311 or to submit a request, click here.

Pensacola 311 is your 24/7 single point of contact.

For more information or general questions, email pio@cityofpensacola.com. To stay informed about what's happening with City of Pensacola government, sign up for email or text notifications through Notify Me or follow @CityofPensacola on social media.