Public Information

Jan. 17, 2020

Kaycee Lagarde

Public Notice: Personal Information in City of Pensacola Cyberattack

The City of Pensacola’s computer network suffered a cyberattack during the early morning hours of Dec. 7, 2019. The city took immediate steps to limit the damage sought to be caused by the hackers. In the days that followed, city personnel worked tirelessly to bring the city’s computer network back online and worked with outside consultants and law enforcement to analyze the breach and any data that was compromised.  

The purpose of this notice is to inform the public that the city cannot determine with certainty that personal information has not been compromised in the cyberattack. The personal information that may have been obtained by the hackers includes individuals’ first and last names; social security number, driver license number, or other identification number; bank account number, credit card number, or debit card number.

While there has not been any confirmation that this data was compromised, the City of Pensacola is choosing to make these notifications in an abundance of caution.

Anyone with questions regarding the security breach or personal information that was kept by the city should please contact LifeLock at (877) 368-4457 by April 30, 2020.

For more information and frequently asked questions about the cyberattack, visit

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