Face Covering Requirement

Mayor Grover Robinson issued Declaration of State of Emergency 20-03 effective at 5 p.m. Friday, June 26, requiring face coverings to be worn by employees and patrons inside businesses within City of Pensacola limits.  

Pensacola City Council also adopted Ordinance No. 15-20 on June 30, 2020 with the same requirements for face coverings. Click here to view the ordinance.

This order is in response to a rapid increase of COVID-19 cases in the Pensacola area and in accordance with the recent Public Health Advisory issued by the State Surgeon General, along with the recommendation from the Centers for Disease Control and Prevention that cloth face coverings be worn in public settings where social distancing is difficult to maintain.

Read more about this order here, or view the list of frequently asked questions below. 

Mask order for social

Face Covering Requirement - Frequently Asked Questions

When does this go into effect?

The order from Mayor Robinson went into effect on Friday, June 26 at 5 p.m., and the order from City Council went into effect on Thursday, June 30. 

Does the requirement include all of Pensacola?

This order only applies to businesses within City of Pensacola limits. It does not apply to businesses located outside of city limits in unincorporated Escambia County. A map of city limits can be viewed here.

Do I have to wear a mask if I’m outside?

No. This order applies to individuals while inside a business within city limits.  

Who is required to wear a face covering?

  • An individual in a business must wear a face covering while in that business establishment.
  • All persons who own, manage, or are employed by a business located in the city must wear a face covering while on-duty and having direct or indirect customer contact, including persons working in a kitchen or otherwise preparing or serving food or beverages to customers.

Are there exceptions to the face covering requirement?

Yes. Exceptions include:

  • A child under 6 years of age.
  • A person who has one or more medical conditions or disabilities that prevent wearing a face covering, including anyone who has trouble breathing or is unconscious, incapacitated, or otherwise unable to remove a face covering without assistance. A person asserting this exception for medical conditions or disabilities is not required to carry or produce documentation verifying the health condition to a business or law enforcement.
  • A person who is communicating with an individual who is hearing impaired who needs to see the mouth of the person speaking to facilitate communication.
  • An individual who is obtaining a service involving the nose or face for which temporary removal of the face covering is necessary to perform the service.
  • Public safety, police, fire, and other life safety and health care personnel whose personal protective equipment requirements are governed by their respective agencies.
  • A person in a federal, state, or Escambia County government building.
  • A person exercising while observing at least 6 feet of distancing from other persons.
  • Persons while eating or drinking. It is the intent of this provision that a face covering be worn while traversing a business for ingress and egress, to use the restroom facilities, and while standing when persons are unable to maintain at least 6 feet of distancing.
  • Business owners, managers, and employees who are in an area of a business that is not open to customers, patrons, or the public, provided that 6 feet of distance exists between persons. This exception does not apply to employees who are present in the kitchen or other food and beverage preparation area of a business – those persons must wear face coverings.
  • An individual in a lodging establishment who is inside of the lodging unit, including, but not limited to, a hotel room, motel room, vacation rental unit, timeshare unit, or similar unit.

What is considered a face covering?

  • A “face covering” is a material that covers the nose and mouth and that fits snugly against the sides of the face so there are no gaps.
  • It can be secured to the head with ties or straps or simply wrapped around the lower face. 
  • It can be made of a variety of materials, such as cotton, silk, or linen.
  • A face covering may be factory-made or sewn by hand, or can be improvised from household items.
  • For additional information about how to make, wear and wash a cloth face covering, visit CDC’s website. 

If I have a medical condition and can’t wear a mask, do I have to show proof?

No. A person asserting the exception for medical conditions or disabilities is not required to carry or produce documentation verifying the health condition to a business or law enforcement. 

Do businesses have to post signage that face coverings are required while indoors? 

Yes. Each business must post signage notifying individuals of the requirement to wear a face covering. 

Businesses are welcome to make their own signage, or printable PDF signs are available online:

What if I don’t have a face covering?

A face covering may be sewn by hand, or can be improvised from household items using a variety of materials. For additional information about how to make, wear and wash a cloth face covering, visit CDC’s website.

Do I have to follow this order?

Yes. Individuals and businesses within city limits are expected to comply with this order.  

Does this requirement apply to churches or houses of worship?

No. Churches and houses of worship are not defined as businesses in this order. 

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