My Government Online

The City of Pensacola is excited to announce the launch of our newest version of the MyGovernmentOnline (MGO) customer portal platform.  Today, we are launching the new MGO Connect customer portal!  This release is a new version of the customer portal brought to you by the same software provider as before, MyGovernmentOnline (MGO).  Simply visit and log in with the same e-mail address and password that you use today with the MyGovernmentOnline (MGO) customer portal.

MGO is also available as a mobile app that can be downloaded onto your mobile device.  Simply go to the Apple App Store or the Google Play store for Android devices and search ‘MGO Connect’ to download the app to your mobile device.


Important:  When applying for residential projects including new dwellings, additions, accessory structures, pools, house moves, and manufactured homes, you must first apply for the Zoning and Site Review Application.  After Zoning approval is issued, you will then apply for the applicable building permit as an "Add to Existing" permit application type.  For step-by-step instructions, please view this helpful guide: Zoning and Site Review Application Instructions.  This took effect March 24, 2022.


To encourage the construction of affordable housing units, the city has established an expedited permitting review process for documented affordable housing projects.    The applicant must submit the Affordable Housing Expedited Permitting Policy Form to the City of Pensacola Housing Department prior to submission of plans.