The Code Enforcement Division consists of both sworn law enforcement officers and civilian personnel. Code Enforcement has the responsibility to:
- Enforce all state statutes and municipal ordinances that deal with code related violations
- Monitor all franchised haulers that operate within the City of Pensacola
- Mow and clean non-compliant overgrown vacant properties within the City of Pensacola
Code Enforcement continues to be proactive in the creation and participation in programs designed to improve the neighborhoods within the City of Pensacola.
- Does City Code Enforcement investigate and initiate code violation cases only on complaints received from citizens?
- Can a person remain completely anonymous when reporting a code violation complaint?
- Can a person file a complaint online or after hours?
- Does Code Enforcement staff meet with Neighborhood Associations or other Organizations?
- Does Code Enforcement also enforce Ordinances that pertain to violations found on the side or rear yard of private properties?
Minimum Property Standards
As we age, we try to take steps to maintain and improve our health. The neighborhoods within the City of Pensacola also require maintenance to stay in good health as they age. Neighborhoods that are not maintained not only deteriorate but also cost residents more money. Property values fall, vandalism and crime occur more frequently, and neighborhoods become unattractive.
There is a simple solution to maintaining good neighborhoods: individual property owner responsibility. Unfortunately, some people are not responsible property owners. That is why residents band together to ask the government to create minimum standards for housing, yards, parking, etc. These standards are set in place to protect property owners and tenants who might otherwise suffer from substandard conditions.
Code Enforcement divides the City of Pensacola into four separate beat areas; these include, north, east, central, and west, with each beat having an assigned officer.
Beats allow officers to become familiar with their assigned area and allow citizens living in each beat to familiarize themselves with their assigned officer. This has been successful as it has allowed each Code Enforcement officer to speak regularly and meet with both citizens and neighborhood organizations while providing assistance with concerns about code violations that are within their assigned beats.
Code Enforcement staff play a key role in the creation of proactive programs designed to address code related issues within the City of Pensacola, such as:
- Sanitation Services Mayor’s Neighborhood Cleanup Program
- Code Enforcement’s Gateway Watch Program
Gateway Watch Program
Code Enforcement Officers, like all citizens, utilize major east/west and north/south streets or "Gateways" while traveling throughout the City. While traveling these gateways, City Code Enforcement Officers proactively identify and address unsightly code violations on an ongoing basis.
This program has been successful in proactively addressing violations which if left unchecked, can leave a negative impression on citizens and visitors alike.
During Fiscal Year 2018, Officers proactively identified 347 code violations along these designated "Gateways". For a view of the gateway streets, please click the "Case Map (with gateway streets highlighted)".
Citizens with a concern or question about any code related issue can contact Code Enforcement at 850-436-5500 during regular business hours to speak directly with a staff member.
Please note that the Code Enforcement Staff is required to attend the Code Enforcement Authority Special Magistrate Hearings held on the 1st and 3rd Tuesday of each month starting at 3:00 p.m.
Any complaints received during regular business hours will be investigated that same day. If you contact our office after hours, on a weekend, holiday, or during scheduled Special Magistrate hearings, a message can be left, and the complaint will be investigated the following business day. A citizen can also utilize the City’s "311" system to register a complaint or e-mail any of our staff members directly. E-mail addresses are listed in the Department Directory. If the complaint cannot be addressed by code enforcement staff our office will forward the complaint to the appropriate agency.
You may remain anonymous. Please see our FAQ’s regarding anonymous complaints.